• Infinity Annual & subscription cycle

  Infinity Annual means an unlimited mastering subscription plan, that renews automatically every 12 months (unless canceled prior to renewal). If you already have an Annual subscription and for example would like to utilise a campaign deal at a lower price-point, the billing cycle will be started immediately after such a purchase. Also, in this case please make sure that the prior subscription is canceled before committing to a new deal, this won't happen automatically.Popular

• Refund Policy

  The user of the service has the right to use the mastering service from CloudBounce, according to the chosen service plan, either Pay-As-You-Go (Web mastering only) or a Subscription.  In addition, the user has the right to cancel the monthly or annual subscription when he or she chooses to. The billing cycle will be disrupted upon cancellation of the service during the target month.  A cancelled plan will run fully functional until the end of the billing period. All payments to CloudBounce aPopular

• At what price does my plan renew?

  Annual plans renew annually from the same date of original order. Eg. If you pay $99 for a Infinity Annual plan, it will renew at $99 after 12 months. Same goes for every plan we have, unless strictly otherwise noted on the campaign page.Some readers

• Available payment methods & account balance vs. subscription payments

  CloudBounce uses payments processing by Braintree. You can use all major credit cards or PayPal to purchase mastering at all CloudBounce sites and specific deal pages. As a pay-as-you-go customer you have an opportunity to top up your account balance by using the ‘add cash’ function in your CloudBounce Web mastering dashboard (www.cloudbounce.com). However, the added cash can only be used towards individual final masters ($9.90) and can't be used to pay for a monthly or annual subscription in wFew readers

• Can I upgrade to a plan by paying the difference?

  Unfortunately it is not possible to upgrade nor downgrade by paying or receiving the difference. This covers the following situations: You have mastered via Pay-As-You-Go at $10.90/ track but you'd like to upgrade to a Monthly or Annual Infinity plan. You have subscribed to Monthly plan but you'd like to upgrade to the Annual plan. You have an Annual plan but you'd like to downgrade to Monthly plan. I have purchased a subscription plan at a certain price, but then I notice a discountFew readers